This image shows the Configura support options you'll see when creating an extension. As part of Publishing Program, Configura Basic Support is included. We offer Superior Support as well, to personalize assistance through an annual retainer. Additional charges apply. Besides, as the extension owner, you get to add own product support contact too. 

• If you would like to learn more about Configura Superior Support upgrade, you may check on the checkbox and click Save button at the bottom. Configura Support will reach out to you soon.
  
  
  
• Configura Basic Support is however not a replacement for manufacturer's product support. To add manufacturer's support contact, click on Add support contact button and fill in the support contact information.