Question/Issue: How do I install the Software or add Notify?
Please just run this installer to add what you need. It will detect based on your licenses and add everything automatically.
Once you are done, you will want to use Notify to download your new data.
Here is a link to the installer: CI Library Installer
This short video covers running the installer:
And this video covers using Notify:
Try these out and let me know if you have any questions or issues.
Question/Issue: Where is Notify located?
You can check for Notify by looking at your system tray down by the clock at the bottom right of your screen. You should see a purple hexagon icon with a book inside, but you may have to click the little up arrow to "Show hidden icons" in order to see it.
Question/Issue: How do I add additional Manufacturers or use Notify?
To load Manufacturers with Notify for Version 5, first, launch the program. When it refreshes from the list of Manufacturers, left-click a Manufacturer to add it to the Update Queue at the bottom, then click Update Now at the bottom right to download and install it automatically.
This video covers those steps:
Question/Issue: Am I on Notify Version 4 or Version 5?
This screenshot should help you identify the icons for each version respectively, with Version 5 on top and Version 4 below:
Here you can see the differences in the interface. For Notify, Version 4 is on the left, and Version 5 is on the right:
Question/Issue: My company does not have access to Version 5. How do I get it?
Please click here to send an email with the following information:
What is your Company Name?
What is the name (First and Last) of the person you want to designate as a manager for the license manager? This will be the person in charge of creating additional user accounts as well as assigning licenses.
What is that person's email address?
Do you also want to be registered as well? If so, what is your name (First and Last) and email address?
What apps/software is this for? (CI Library for AutoCAD or CET, or Spec or another app?)
Do you have an old Company ID? (Not required)
Thank you! As soon as we receive a response, we will strive to get you added right away! Once we create an account for you, you will receive an automated email with your password and a link to activate your account!
Question/Issue: How do I add Users to the License Manager?
To add Users, you will need to follow the steps described in this tutorial:
- Log in to login.projectmatrix.com
- In the menu on the left, click My Company:
- Next, in the + sign at the bottom right, click Create Single User:
Question/Issue: How do I assign software licenses?
Once your Users have been created, you will need to assign them their licenses.
To do that, you can either
- Assign the Software individually
- Log in to login.projectmatrix.com
- Go to the My Company page, and then go to Users.
- Select the desired user and click on the + sign.
- Click on Add Software to User:
- Check the checkboxes for the Software to be assigned and click on Save in the top right corner.
- Assign to multiple Users
- Go to the My Company page
- Click on the + sign and select Add Software To Users:
Question/Issue: I went to download the Software or run the installer, but no software is available to download.
If you run the ProjectMatrix Installer and get to the tab that says Install Software, but it is blank or does not list any/enough Software, then you will need to have your licenses assigned to you through the License Manager.
To do this, contact the License Manager responsible for your company, or if that is you, follow these steps:
- Log into login.projectmatrix.com
- Click on your Company name on the left side.
- In the Users section, expand it, find the username in question, and click it.
- Click the big blue + sign at the bottom right and click Add Software.
This video tutorial covers the steps described above:
Question/Issue: How do I add a Legacy Catalog?
To add a Legacy Catalog in Notify, open Notify from the desktop or Start Menu shortcut.
Once it refreshes, find and click on the Legacy Catalogs tab in the middle of the dialog above the Update Queue.
Browse the Legacy Catalogs list to find the Manufacturer you wish to use, expand it and click the checkbox next to the Catalog you wish to download or check the entire Version to download all the Catalogs within it. Then click Update Now at the bottom left to download and install it automatically.
Question/Issue: How do I activate a Legacy Catalog that I downloaded?
To activate a Legacy Catalog, follow the instructions in this short video tutorial to load the Catalog Manager Advanced Tab to access the Legacy tabs for Manufacturers:
Question/Issue: ProjectNotify says it cannot connect to the DataWarehouse even though I have the DataWarehouse Installed
Try following the instructions in this video to reset ProjectMatrix:
Question/Issue: My Notify cannot connect, and I do not have the DataWarehouse Installed
If you receive this error and the ProjectMatrix DataWarehouse is NOT installed, or you cannot find the shortcut for it. To correct this, we can use the ProjectMatrix Installer.
To do this, run this install here from this link: Project Matrix Installer
When it is finished, use Notify for Version 5 to install your Catalog and symbol data.
This short video tutorial covers the steps:
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