1. ProjectNotify
   
   • How do I install the Software or add ProjectNotify?
   • Where is ProjectNotify located?
   • How do I add additional Manufacturers or use ProjectNotify?
   • Am I on ProjectNotify Version 4 or Version 5?
   • My company does not have access to Version 5? How do I get it?
2. Licenses
   • How do I add Users to the License Manager?
   • How do I assign software licenses?
   • I went to download the Software or run the installer, but no software is available to download.
3. Legacy
   • How do I add a Legacy Catalog?
   • How do I activate a Legacy Catalog that I downloaded?
   • Legacy Data Request (When a user asks for an older copy of a Catalog)
4. DataWarehouse
   • ProjectNotify says it cannot connect to the DataWarehouse even though I have the DataWarehouse Installed
   • My ProjectNotify cannot connect, and I do not have the DataWarehouse Installed
5. ProjectSymbols for CET
   • CET ProjectSymbols shows Fetching Data or Symbols are not placing

 

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ProjectNotify

Question/Issue: How do I install the Software or add ProjectNotify?

Answer

Please just run this installer to add what you need. It will detect based on your licenses and add everything automatically. 

Once you are done, you will want to use ProjectNotify for Version 5 to download your new data.

Here is a link to the installer: ProjectMatrixInstaller.1.0.0.exe

 

This short video covers running the installer:

And this video covers using ProjectNotify:

Try these out and let me know if you have any questions or issues.

 

Question/Issue: Where is ProjectNotify located?

Answer

You can check for ProjectNotify by looking at your system tray down by the clock at the bottom right of your screen. You should see a dark green and white pyramid icon for ProjectNotify, but you may have to click the little up arrow to "Show hidden icons" in order to see it.

 

Question/Issue: How do I add additional Manufacturers or use ProjectNotify?

Answer

To load Manufacturers with ProjectNotify for Version 5, first, launch the program. When it refreshes from the list of Manufacturers, left-click a Manufacturer to add it to the Update Queue at the bottom, then click Update Now at the bottom right to download and install it automatically.

This video covers those steps:

 

Question/Issue: Am I on ProjectNotify Version 4 or Version 5?

Answer

This screenshot should help you identify the icons for each version respectively, with Version 5 on top, and Version 4 below:


Here you can see the differences in the interface. For ProjectNotify, Version 4 is on the left, and Version 5 is on the right:

 

Question/Issue: My company does not have access to Version 5? How do I get it?

Answer

Please click here to send an email with the following information

 

What is your Company Name?

 

What is the name (First and Last) of the person you want to designate as a manager for the license manager? This will be the person in charge of creating additional user accounts as well as assigning licenses.

 

What is that persons email address?

 

Do you also want to be registered as well? If so what is your name (First and Last) and email address?

 

What apps/software is this for? (ProjectSymbols for AutoCAD or CET, or ProjectSpec or another app?)

 

Do you have an old Company ID? (Not required)

Thank you! As soon as we receive a response we will strive to get you added right away! Once we create an account for you, you will receive an automated email with your password and a link to activate your account!

 

 

Licenses

Question/Issue: How do I add Users to the License Manager?

Answer

To add Users, you will need to follow the steps described in this tutorial:

1. Log in to login.projectmatrix.com
2. In the menu on the left, click My Company:
   
3. Next, in the + sign at the bottom right, click Create Single User:
   

 

Question/Issue: How do I assign software licenses?

Answer

Once your Users have been created, you will need to assign them their licenses.

To do that, you can either

• Assign the Software individually

1. 1. Log in to login.projectmatrix.com
   2. Go to the My Company page, and then go to Users.
   3. Select the desired user and click on the + sign.
   4. Click on Add Software to User:
      
   5. Check the checkboxes for the Software to be assigned and click on Save in the top right corner.

• Assign to multiple Users

1. 1. Go to the My Company page
   2. Click on the + sign and select Add Software To Users:
      

 

Question/Issue: I went to download the Software or run the installer, but no software is available to download.

Answer

If you run the ProjectMatrix Installer and get to the tab that says Install Software, but it is blank or does not list any/enough Software, then you will need to have your licenses assigned to you through the License Manager.

To do this, contact the License Manager responsible for your company, or if that is you, follow these steps: 

1. Log into login.projectmatrix.com
2. Click on your Company name on the left side.
3. In the Users section, expand it, find the username in question, and click it.
4. Click the big blue + sign at the bottom right and click Add Software.

This video tutorial covers the steps described above:

 

 

Legacy

Question/Issue: How do I add a Legacy Catalog?

Answer

To add a Legacy Catalog in ProjectNotify, open ProjectNotify from the desktop or Start Menu shortcut.

Once it refreshes, find and click on the Legacy Catalogs tab in the middle of the dialog above the Update Queue.

Browse the Legacy Catalogs list to find the Manufacturer you wish to use, expand it and click the checkbox next to the Catalog you wish to download or check the entire Version to download all the Catalogs within it. Then click Update Now at the bottom left to download and install it automatically.

 

Question/Issue: How do I activate a Legacy Catalog that I downloaded?

Answer

To activate a Legacy Catalog, follow the instructions in this short video tutorial to load the Catalog Manager Advanced Tab to access the Legacy tabs for Manufacturers:

 

Question/Issue: Legacy Data Request (When a user asks for an older copy of a Catalog)

Answer 

Please click here to request the Catalog you need in the Google Form. We will do our best to accommodate your request. Please allow us 5 business days to respond.

 

 

DataWarehouse

Question/Issue: ProjectNotify says it cannot connect to the DataWarehouse even though I have the DataWarehouse Installed

Answer

Try following the instructions in this video to reset ProjectMatrix:

 

Question/Issue: My ProjectNotify cannot connect, and I do not have the DataWarehouse Installed

​Answer

If you receive this error and the ProjectMatrix DataWarehouse is NOT installed, or you cannot find the shortcut for it. To correct this, we can use the ProjectMatrix Installer.

To do this, run this install here from this link: Project Matrix Installer

When it is finished, use ProjectNotify for Version 5 to install your Catalog and symbol data.

This short video tutorial covers the steps:

 

 

ProjectSymbols for CET

Question/Issue: CET ProjectSymbols shows Fetching Data or Symbols are not placing

Answer

Try this for me: 

1. Click on Catalog Manager V5.
2. Next, click Deactivate all and then activate the Manufacturers you want to use.
3. Close CET, and do a Clean Start of it.

Does that help at all?